World Retail Congress 2017
Plenary session:

The digital transformation of retail

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As retail continues to evolve, how are retailers transforming and how pervasive is digital enablement in shaping this journey? Listen to a panel of four retail leaders as they share their experience of transitioning their organisations to meet the digital demands of today’s modern shopper.

“Bricks and mortar is now guided by online... if there's a high density of online customers in the area, then that's where we build a store.” (Tjeerd Jegen, CEO, HEMA)

Watch Lee Gill, Group Vice President, Global Retail Strategy, JDA Software lead a panel of retail leaders as they debate the findings from the JDA/PWC 2017 global CEO survey, where some 350 retail CEO’s provide their perspective on investment priorities, their focus on the customer, their outlook for the store estate and thoughts around profitability.

Panel Participants:

  • Julie Bowerman, Global Vice President Omni – Shopper Marketing and Digital Commerce, The Coca-Cola Company

  • Neela Montgomery, Chairwoman, Crate & Barrel, Board Member - Multichannel, Otto Group

  • Simon Hudson, Managing Director, Mothercare

  • Tjeerd Jegen, CEO, HEMA

  • Lee Gill, Group Vice President, Global Retail Strategy, JDA Software